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Terms of Service

Last updated: 14 November 2026

These Terms of Service ("Terms") govern access to and use of dskeroo, the desk booking service available at dskeroo.com (the "Service"). Please read them carefully.

In short: dskeroo is a business tool. A company ("Customer") signs up, invites its people ("Authorised Users") and is responsible for how they use it. The Free plan covers up to 5 users at no cost. Paid plans are a fixed monthly or annual fee per company, and nothing is charged unless the Customer chooses a paid plan.

1. Who we are

The Service is provided by Oxana Ktoridou, an individual trading as dskeroo, Keryneias 20, 2008 Nicosia, Cyprus, VAT number 01324551N ("dskeroo", "we", "us"). You can reach us at hello@dskeroo.com.

2. Accepting these Terms

By creating a company account you confirm that you are authorised to bind that organisation to these Terms, and you accept them on its behalf. Authorised Users who join through an invite agree to use the Service in line with these Terms and the Customer's own policies. If you do not agree, do not use the Service.

The Service is intended for businesses and other organisations, not for consumers acting outside their trade or profession. You must be at least 16 years old to use it.

3. Accounts

  • Users sign in with a Google or Microsoft account, or with a single-use link sent to their email address. You are responsible for keeping that account and mailbox secure and for all activity under it.
  • The user who creates a company becomes its owner. Owners and admins can invite and remove users, edit floor plans, see bookings and reports, and change company settings.
  • The Customer is responsible for deciding who gets access, for keeping its list of users current, and for removing users who should no longer have access.
  • Tell us promptly at hello@dskeroo.com if you suspect unauthorised access.

4. The Service

dskeroo lets Customers model their offices and floors, define desk types and let Authorised Users book desks for specific days, see who is in the office and view usage reports. We may improve, change or remove features over time. If we remove a material feature of a paid plan, we will give reasonable advance notice.

5. Acceptable use

You agree not to:

  • use the Service in breach of any law, or to store content that is unlawful, infringing, harmful or offensive;
  • access accounts or data you are not authorised to access, or attempt to probe, scan, disrupt or overload the Service;
  • reverse engineer the Service except where the law expressly permits it;
  • resell, sublicense or provide the Service to third parties other than your Authorised Users;
  • use the Service to build a competing product, or use automated means to scrape it;
  • enter special-category personal data (such as health data) into free-text fields like desk, floor or room names.

6. Plans and the Free plan

The Service is offered on the plans described on our pricing page, each with its own limits (such as the number of users and floors) and features. The Free plan is provided at no charge, for up to 5 users, without any service-level commitment, and we may change its limits with at least 30 days' notice. If a Customer exceeds the limits of its plan, it will not be able to add more users or floors until it upgrades or reduces usage.

7. Fees, billing and taxes

  • Fees. Fees for paid plans are shown on our pricing page or in an order form and are charged as a fixed fee per company per month or year, regardless of the number of users within the plan's limits. Nothing is charged unless the Customer chooses a paid plan and we have confirmed the order.
  • Price changes. We will give at least 30 days' notice by email to the company owner before any price increase takes effect; it applies from the next renewal.
  • Billing. Subscriptions are billed in advance for each billing period and renew automatically until cancelled. Payments are processed by Stripe, which also issues invoices and calculates VAT; we never see or store full card details. Customers can update payment details, download invoices, change plan or cancel at any time in the billing portal under Settings → Plans. Plan changes are prorated.
  • Taxes. Fees exclude VAT and other applicable taxes, which the Customer pays in addition where required. Business Customers in the EU may need to provide a valid VAT number for reverse charge.
  • Late payment. If an invoice is unpaid 14 days after its due date, we may suspend access after giving notice. We will restore access promptly once payment is received.
  • Cancellation and refunds. Customers can cancel at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable, except where required by law or where we terminate for convenience.

8. Free trials

We may offer free trials of paid plans. At the end of a trial, the Customer will move to the free plan (if available) or must choose a paid plan to keep using the Service. We will not charge at the end of a trial unless the Customer has entered payment details and chosen a plan.

9. Customer data and privacy

"Customer Data" means data submitted to the Service by or for the Customer, including floor plans, desk information and booking records. As between us, the Customer owns its Customer Data. We use it only to provide, secure and improve the Service and as described in our Privacy Policy.

Where we process personal data on the Customer's behalf, the Data Processing Agreement ("DPA") forms part of these Terms. The Customer is responsible for having a lawful basis to process its users' data in the Service and for informing its users.

10. Intellectual property

We own the Service, including its software, design and the dskeroo brand. We grant the Customer a non-exclusive, non-transferable right to use the Service during the term of its account, for its internal business purposes. If you give us feedback, we may use it without restriction or payment.

11. Confidentiality

Each party will keep the other's non-public information confidential, use it only for the purposes of these Terms, and protect it with reasonable care. This does not apply to information that is public, already known, independently developed or that must be disclosed by law.

12. Availability and support

We aim to keep the Service available and to fix problems quickly, but we do not guarantee uninterrupted service, especially on the Free plan. We may carry out planned maintenance and will try to do so at quiet times. Support is available by email at support@dskeroo.com.

13. Suspension and termination

  • The Customer may stop using the Service and delete its company at any time from Settings.
  • We may suspend or terminate access if the Customer materially breaches these Terms and does not fix the breach within 14 days of notice, immediately if needed to prevent harm, a security risk or legal liability, or for non-payment as described above.
  • We may also end the Service for convenience with at least 60 days' notice, refunding any prepaid fees for the unused period.
  • After termination, the Customer can export booking data for 30 days (where the account was not deleted by the Customer). We then delete Customer Data as described in the Privacy Policy, except where we must keep it by law.

14. Warranties and disclaimer

We will provide the Service with reasonable skill and care. Apart from that, and to the extent permitted by law, the Service is provided "as is" and we make no other warranties, express or implied, including fitness for a particular purpose. dskeroo is a planning tool; it does not guarantee that a booked desk will be physically available or suitable, and the Customer remains responsible for its workplace, including health and safety.

15. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that:

  • neither party is liable for indirect or consequential loss, or for loss of profits, revenue, goodwill or data (other than our obligation to restore data from backups where available);
  • each party's total liability arising out of or relating to these Terms in any 12-month period is limited to the greater of the fees paid or payable by the Customer in that period and EUR 100.

16. Indemnity

The Customer will defend and indemnify us against third-party claims arising from Customer Data or from the Customer's or its Authorised Users' use of the Service in breach of these Terms or the law.

17. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify company owners by email or in the Service at least 30 days in advance. Continued use after the effective date means the updated Terms apply. If the Customer does not agree, it may cancel before they take effect.

18. Governing law

These Terms are governed by the laws of the Republic of Cyprus, and the courts of Nicosia have exclusive jurisdiction, without prejudice to any mandatory rights you may have under the law of your own country.

19. General

These Terms, together with the DPA and any order form, are the entire agreement between the parties about the Service. If any provision is unenforceable, the rest remains in effect. Neither party may assign these Terms without the other's consent, except to a successor in a merger or sale of the relevant business. Neither party is liable for delays caused by events beyond its reasonable control. Failure to enforce a provision is not a waiver.

20. Contact

Oxana Ktoridou, Keryneias 20, 2008 Nicosia, Cyprus. Email hello@dskeroo.com.